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Make a Prime-Like Delivery Promise Part of Your Digital Customer Experience Strategy
As a retailer, it’s probably no secret to you that online shopping is a cornerstone of your digital customer experience strategy. In fact, you’ve probably already invested significant time and money to improve your brand’s shopping experience (streamlined website, personalized offers and product recommendations etc.) However, like most retailers or brands, you’re likely also facing a broader problem — customers’ expectations for the shipping experience have evolved much faster than your technology and strategy. Innovative companies like Amazon have made transparent, fast, and low-cost shipping the new industry standard, which presents a threat if you . It’s also an opportunity. With the right technology, you can align your shopping experience with shipping operations to offer a Prime-like checkout experience and boost conversion rates. In this article, we’ll explain how.
How to use predictive analytics to make smarter supply chain decisions
Your shipping network generates a wealth of data that can be used to de-risk process decisions. Most organizations are already making use of detailed reporting and analytics to understand historical performance and costs — but in the age of predictive analytics, that’s not enough to keep operations on par with more technologically advanced competitors. By centralizing shipping data and running it through proprietary machine learning models, modern tools — like Shipium Simulation — can help you go a step further by understanding what’s likely to happen, not just what has happened. In this article, we’ll explore some of the most impactful network simulation use cases that forward-thinking organizations (and some Shipium customers) are focused on, and the business impact of each.
Replace Your Legacy Logistics Software to Transform Supply Chain Performance
Companies like Amazon couldn’t have made fast, low-cost shipping the industry standard without rethinking the technology they used to power operations. The limitations of incumbent on-premise software were getting in the way of the ability to accurately analyze patterns, shop for rates, optimize packaging and much more. The most advanced supply chain networks are powered by more advanced, cloud-based platforms that scale on demand, integrate with other key logistics systems, and enable organizations to effectively leverage their data to make smarter decisions through predictive analytics. In this article, we’ll explore the key differences between traditional on-premise logistics systems and modern cloud-based solutions, and explain why the latter represent the future of shipping technology.
Use Economy Shipping Methods to Lower Costs with Shipium's Dynamic Time-in-Transit Model
Efficient and cost-effective shipping methods like UPS Mail Innovations, FedEx SmartPost / Ground Economy, and DHL Ecommerce enable you to diversify shipping options for customers, increase margins or pass savings on to customers, improve the sustainability of shipping operations, and more. Here’s the problem: because of the absence of SLAs and general performance unpredictability, shippers don’t leverage these options as often as they could (or should).
Preventing URSA Expirations for FedEx Ship Manager with Shipium
URSA tables expiring for FedEx Ship Manager is a regularly occurring problem across legacy shipping technology, leaving FedEx customers frustrated at the inability to use the quality carrier services they depend on. The fault is on the legacy vendor and their support team’s ability to keep technology up to date, and not FedEx or its customers.
Optimize Cartonization and Lower Shipping Costs with Shipium’s Packaging Planner API
Packaging is a critical aspect of your fulfillment process, impacting operational efficiency, profitability, and customer satisfaction. But getting packaging right is easier said than done — vast (and constantly growing) product catalogs, disparate systems, and massive scale all make it difficult to optimize.
Shipium Given 2023 UPS Ready Inspire Award
Big news to share: Shipium was recently given the 2023 UPS Ready Inspire Award.
Shipium by the numbers: 2023 recap
Shipium had an incredible year because our customers had an incredible year. We measure our success based on the achievements and happiness of our customers, first and foremost. By that measure, the platform performed better than anyone could have hoped. Now that it’s January 2024, here is a breakdown of some interesting numbers, factoids, and stories about Shipium in 2023.
Taking on the burden of surcharge management
It’s that magical time of year again when most of us are preparing for the holidays, the new year with identifying new resolutions, and ensuring our best that we’re ready to start off the new year strong and prepared for whatever may come our way. Some are also preparing for holiday breaks yet only after situating what’s needed for the new year. Even with the most dedicated intentions, we can’t be completely prepared as we all learned from COVID-19. And that’s okay as we can’t control everything yet we can plan and implement preparations to help us do our best. In the shipping industry, the new year reminds us of contract rate renewals with new rates for shipments and surcharges. An opportunity to negotiate better rates for our businesses and build relationships that will allow us to partner well as we move through the new year together.
Ship easily and confidently during peak season with Shipium’s Injection Shipping
Many conversations this time of year circulate around peak season preparedness, deadlines, inventory availability, data analyses and ensuring businesses are on path to close out Q4 with the best bottom line. All of this planning leans into kickstarting the New Year with a strong and sophisticated business and fulfillment plan. Yet not all businesses get there as anticipated, and this year as conversations loom around inflation and recession there is a larger demand for ensuring costs are managed and the best solutions are easily and correctly utilized for anticipated business flow operations and satisfied customers.